takabet1's Privacy Policy

1. Introduction and Applicability

takabet1 is a trusted online betting and gaming platform serving users in Bangladesh. We place the highest importance on our users' privacy, and through this privacy policy we aim to make it clear how your personal information is managed.

This policy applies to takabet1's website, mobile application, and all related services. When you use our platform, you accept the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

takabet1 commits that your personal information will never be sold to third parties and will only be used for the purposes stated in this policy.

2. What Information We Collect

2.1 Registration and Identity Information

When creating an account, we collect the following information:

• Full name
• Date of birth (for age verification — only users aged 21 and above may open an account)
• Email address
• Mobile number
• Residential information

2.2 Financial Information

We collect financial information to process deposits and withdrawals. This includes bKash, Nagad, Rocket, Upay account numbers and bank account details. We do not store complete credit card or debit card information.

2.3 Identity Verification Information

For security and compliance purposes, in certain circumstances we may request a copy of a government-issued identity document (such as a national identity card) for identity verification.

2.4 Technical Information

The following information is collected automatically when you use our website:

• IP address
• Browser type and version
• Device type and operating system
• Page visit logs and duration
• Cookie and similar tracking technology data

2.5 Gaming Activity Information

We store information about your gaming history, betting details, win and loss records, and preferred game types. This information is used for responsible gaming monitoring and to improve your experience.

3. Purposes of Using Information

takabet1 uses your personal information for the following purposes:

• Creating and keeping accounts active and managed
• Processing deposit and withdrawal transactions
• Confirming age verification and meeting the 21+ requirement
• Preventing fraud and maintaining platform security
• Providing bonuses, promotions, and VIP benefits
• Providing customer support
• Monitoring risky behaviour under the responsible gaming policy
• Analysing service improvements and user experience
• Fulfilling applicable legal obligations

We never sell your information to advertisers or third-party marketers.

4. Information Sharing and Disclosure

4.1 Authorised Third Parties

We may share your information with selected third parties in limited circumstances, such as:

• Payment processing partners (bKash, Nagad, Rocket, Upay and banking services)
• Identity verification service providers
• Technology infrastructure and cloud service providers who comply with our security standards
• Game software providers (only information necessary for the gaming experience)

4.2 Legal Requirements

In response to a court order or legal obligation, we may be required to share information with authorities. In such cases we will provide only the minimum information necessary.

4.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user data may be transferred. We will notify you in advance if such an event occurs.

5. Data Protection and Security

takabet1 follows the highest industry standards in protecting your personal information. Our security measures include:

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Storage of sensitive information with AES-256 encryption
• Two-factor authentication facility
• Regular security audits and penetration testing
• Restricted staff access — only authorised staff can view information
• Round-the-clock security monitoring system

However, no transmission of information over the internet is completely secure. Even though we apply the highest protection measures, complete security cannot be guaranteed. Therefore, keep your account password confidential and do not share it with others.

6. Cookie Policy

takabet1 uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us improve our services.

6.1 Types of Cookies We Use

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional cookies: Remember language preferences and personal settings.
• Analytics cookies: Used to understand how users interact with the site — not linked to personal identity.

You can control or delete cookies from your browser settings. However, disabling cookies may cause some services to not function properly.

7. Data Retention Period

We retain your personal information only for as long as it is necessary or legally required.

• Active account data: Retained for as long as the account remains active.
• Financial transaction records: Retained for the long term in accordance with applicable regulations.
• After account closure: Required information is deleted after a set period, unless a legal obligation requires it to be kept.
• Requested data deletion: Completed within a reasonable time after receiving a valid request.

8. Your Rights

As a takabet1 user, you have the following rights:

8.1 Right to Access Information

You may request a copy of the personal information we hold about you. We will provide it within a reasonable time after receiving the request.

8.2 Right to Correct Information

If there is any inaccuracy or incompleteness in your information, you may request a correction through our support team.

8.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained for a specific period due to legal or contractual obligations.

8.4 Right to Opt Out of Marketing Communications

You may opt out of promotional communications at any time. To do so, contact our support team or change your preferences from your account settings.

9. Protection of Minors

takabet1 provides services only to those aged 21 and above. We do not knowingly collect personal information from minors.

If it comes to our attention that a minor has registered on our platform, we will immediately close that account and delete the associated information. Providing information for age verification at the time of registration is mandatory.

10. International Data Transfers

Our servers and infrastructure may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases we ensure that the standard of protection for your information is consistent with this privacy policy.

Third-party service providers also operate under their own privacy policies. We only work with partners who maintain adequate security standards.

11. Third-Party Links

Our platform may contain links to third-party websites (such as payment processing pages). These websites have their own privacy policies and are not under takabet1's control. You are advised to read the policy of any third-party site you visit.

12. Policy Changes

takabet1 reserves the right to update this privacy policy at any time. If any significant changes are made, we will notify you by email or through a notice on the site. Continuing to use the service after changes are made will be considered as your agreement to the updated policy.

The "Last Updated" date shown at the top of this page will always reflect the date of the most recent change. You are advised to review this policy regularly.